Liquorice is a dynamic, forward thinking and a world leading digital agency. We are seeking a digital account manager who will have the opportunity to work on our exciting, challenging and diverse globally recognised brands. Our developments are known to be award-winning, pioneering and cutting edge. We are one of South Africa’s leading full-service digital agencies, delivering best-in-class strategy, creative, and technology.
Clients approach Liquorice when they need the best mix of technical expertise and solid marketing and design to help them achieve their objectives in their competitive market place.
This position is an account management position in the company – reporting directly to the business unit director.
The ideal candidate will be responsible for managing various web/mobile/CRM based projects, accountable for client liaison, maintaining relationships with client on a client service level, campaign development and management.
Management of client accounts and all facets of client service and of the delivery of agency services in an efficient and effective manner.
Establish and maintain a productive communication between the client and the agency.
Ensure a smooth and timeous workflow of activities directed at the client.
Co-ordinate and manage all agency services to the client.
Write status reports for each account.
Assist in the professional growth of the account managers and account executives.
Work closely and provide support to the account director.
Work with other departments to ascertain timetables, pursue estimate approval and follow the project through actual production and final presentation.
Effective and accurate financial management of projects.
Identify new opportunities within the client’s business by identifying opportunities to improve current practices, creative work and campaign performance.
Develop campaign case studies. Maintain the integrity of the creative strategy and work throughout the campaign.
Work hard, play hard attitude
A go-getter who always strives to deliver the best possible results
Have great work ethic and be prepared to go the extra mile – a real team player
Confident with a drive to succeed
Analytical thinking to review campaign results
Ability to work under pressure
Cool facts about Liquorice.
We only work on BIG brands that impress your mates. You get to work on them
High autonomy, with self-determinant, go-getter culture
Cloud everything… Webhosting, Cloud email, Cloud files, etc
Only agency to win awards across all disciplines (your disciplines)
4 offices. We’re open to you moving around
Encourage change and improvement from within. We are always improving
Thursday = Innovation Sessions, Friday socials and regular out of office bashes
Hard work, yes but rewarding and lots of fun
Minimum two to three years’ experience in an agency environment essential
Real passion for digital essential
Time and people management
Must have a very strong understanding of the online environment
Broad understanding of all communication disciplines – CRM, BTL, ATL.
TTL and International experience beneficial
Great attention to detail
Excellent communication skills
Excellent presentation skills
Strong project management skills
Proficient in Excel, Word, PowerPoint, Google Mail, Web and Visio
Broad understanding of new technology and the application of it to the creative process
Ability to review campaign results and identify opportunities for improvement
Excellent creative understanding and ability to judge creative outputs
Related tertiary qualifications preferable
Marketing or communications degree preferable