Head of Department Events: Cutting Edge Activations Agency (390 views)

Cape Town, South Africa
March 29, 2017

You love the magic of making things happen in ways that make people go “wow!” You’re an events industry expert with an innovative approach. You want to work at an Activations Agency that pushes the envelope and does it in style. You’re a leader with strong team and people management skills. You’re a people person with an excellent understanding of the responsibilities that a leadership role brings. You’re hungry and your awareness, knowledge and insight into the latest event trends and innovations are an essential part of your ability to deliver a cutting edge offering. You come from an agency background and are savvy to the value of events to clients and their marketing strategies.

You? Talk to us!


Head of Department: Events


  • Retention and growth of client accounts with an eye on revenue and margin targets
  • Produce and monitor financial forecasting and billing as well as firm control of team spend and reconciliation
  • Ensure regular and accurate tracking and trend identification in order to drive more efficient and smarter working practices
  • Build strong working relationships with key clients at a senior and strategic level in order to learn more about their event needs and challenges, gaining mutual trust and respect
  • Participate in client and campaign reviews as well as regular planning sessions
  • Lead/build network and relationships with artists, suppliers and venues
  • Negotiate discounted rates with key suppliers to improve campaign margins
  • Network regularly at industry events and associations
  • Oversee the direction and management of your event team as they deliver event campaigns, ensuring they deliver on brief, budget, deadlines and to the highest quality
  • Proactively look for new and smarter ways to improve processes and procedures to deliver a faster and more efficient service to clients
  • Ensure all event documents and paperwork are accurate and in place, including event running order, delivery schedule, staff briefing sheets etc.
  • Coach, mentor and lead your team with clear direction and focus on their roles and responsibilities in order to ensure they meet targets
  • Demonstrate a hands-on management style that guides best practice and raises team performance
  • Communicate regularly with the team to keep them up to date on latest developments and results (weekly team meetings)
  • Build the team and ensure they feel supported and deal with conflicts and challenges in a positive manner
  • Show tact, maturity and professionalism when interacting with your team
  • Be accountable for the team, complying with all internal processes to ensure quality standards are always met
  • Review and track workload capacity and hire freelancers or temporary staff as needed
  • Manage the performance of each member of the team, conducting regular reviews and ensuring their continual development
  • Report to the leadership team/directors on a regular basis
  • Participate in any training and development of leadership team
  • Conduct risk management assessments where appropriate

The successful candidate must have/be:

  • Relevant Diploma
  • Agency experience and background – a must
  • Strong people/team management capabilities
  • Business management and strategy abilities
  • Able to network
  • Innovative
  • Up-to-date on global trends
  • Passionate



Salary: Negotiable