Junior Account Director: Dynamic Integrated Agency (329 views)

Cape Town, South Africa
Dec 11, 2017

Previously disadvantaged candidates will be given preference.

A wonderful opportunity has become available for a self-motivated junior Account Director at a fabulous full service below-the-line agency’s Cape Town office. This is the middle- senior level operational position in the Client Service Department. In this role you will be expected to project manage Digital & BTL accounts by effectively delegating to and empowering the wider client services team. This involves taking “ownership” of allocated campaigns/projects in order to produce professional and creative campaign plans and/or solutions. We’re looking for someone who is able to demonstrate a high level of responsibility. Super opportunity to work on some really exciting campaigns!


  • Deliver the required work on time to ensure the highest possible levels of quality, excellence and service 
  • Write accurate, insightful and single-minded briefs
  • Manage the workflow within your team and ensures deadlines are met 
  • Solve problems that occur, and escalate issues that cannot be resolved to the manager 
  • Show enthusiasm for the client’s business 
  • Is courteous and helpful at all times
  • Present a professional outlook in dress and mannerisms
  • Manage the internal pitch process from brief to concept revert
  • Communicate with new clients throughout pitch process
  • Participate in brainstorming sessions in order to accurately understand client briefs
  • Contribute to creative concept development and pre/post research (where required)
  • Produce budgets, with the help of Project Managers, in line with approved brief response, as provided by new business department
  • Manage full campaign budgets and reconciliations, including invoices being raised according to financing practice
  • Follow up with finance department to ensure payment is received according to terms
  • Be involved in the financial management and profitability of the account
  • Ensure financial success on the business
  • Ensure that the Project Management team has a sound understanding of the client briefs
  • Ensure status documents are done and kept up to date
  • Ensure project management processes are followed including magnetic tasks
  • Ensure studio teams are briefed as per process with enough lead time
  • Follow up with the Production team on the management of their suppliers
  • Work with the Production team to produce project plan & schedule and manage these schedules throughout life cycle of campaign. Ensure timelines are followed on each campaign
  • Conduct thorough post campaign analysis
  • Produce debrief document with results and implementable key learning and recommendations that improve the agency offering
  • Understand the strategies of the client’s business and their challenges
  • Manage client expectations, objectives, and timelines through campaign life cycle
  • Problem solve with clients at senior level
  • Establish and foster good client relationships at all times
  • Report opportunities through WOM or client information to New Business team ASAP
  • Recommend additional areas of business to the client where appropriate
  • Demonstrate interest in areas of personal interest to the client outside of work 
  • Remain up-to-date with any local or international coverage given to the client or related brands, and feedback timeously
  • Identify and pursue up-selling opportunities for the agency
  • Help guide and influence client strategies and brand plans
  • Identify potential clients, and the decision makers within the current client organisation
  • Research and build relationships with existing new clients 
  • Identify opportunities for campaigns and services that will lead to an increase in sales 
  • Seek opportunities with current client and up-sell more services
  • Continuously communicate the key services that the agency sells to new and existing clients
  • Proactively ensure existing clients continue to use agency services after initial campaign 
  • Close new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks and participating in professional organisations
  • Manage the internal pitch process from brief to debrief
  • Communicate with new clients throughout pitch process
  • Grow, training and develop a career plan for direct reports and junior staff
  • Delegate to team members where needed
  • Oversee the day-to-day performance and outputs of the Client Service team 
  • Update management team on campaign progress and issues during campaign life cycle during Monday status meetings
  • Manage capacity within team and flag resource issues when they arise 
  • Delegate tasks to staff where applicable
  • Is involved in the financial management and profitability of the account


The successful candidate must have/be:

  • 5 years’ work experience as an Account Manager in BTL agency and/or Digital agency
  • Able to work across multiple types of campaigns (specifically Experiential & Digital) 
  • Proficiency in MS Office especially Excel and PowerPoint 
  • Budgeting and reconciliation experience
  • BTL experience
  • Professional writing skills 
  • Driver’s license and own vehicle 

Should you not receive a response within 2 weeks, please consider your application unsuccessful.


Salary: Negotiable