Loyalty Manager (359 views)

Cape Town
Sep 18, 2019

An exciting opportunity has opened up for an experienced Marketing Loyalty Manager at one of South Africa’s largest multi-national retailers.


  • Relevant business or technical degree and/or diploma in commerce, marketing or business science, or related
  • A minimum of 5-8 year’s experience on managing Loyalty and Rewards programmes
  • Up-to-date knowledge of local and international Loyalty trends
  • Line management/leadership experience
  • Extensive and proven CRM / Club management and business experience in a large customer-centric organisation
  • CRM, marketing skills (including on-line and social media)
  • Negotiation skills
  • Sound knowledge of interpreting and analysing information
  • Strong communication and influencing skills – the ability to work across all levels in the organisation
  • Passion for the brand and customers
  • Thinking strategically and commercially
  • Planning and organising
  • Good understanding of retail stores and e-commerce
  • Visionary, customer-oriented mindset
  • Authentic clear communicator with the ability to influence all stakeholders
  • Creative and innovative, with a robust commercial orientation
  • Energetic and resilient
  • Logical and analytical thinker
  • Firm and decisive
  • Inspirational team leader
  • Strong EQ
  • Strong presentation skills


Salary: R60 - 80 000