G&G Digital is an award winning integrated digital communication agency, providing innovation, smart creativity and sound strategies founded on deep insights. We strive for excellence, have a power team who share our values and vision.

We are looking for a Project Manager to provide administrative and project management support to the client service director in the day-to-day management of client accounts including meeting preparations, developing briefings and presentation decks, and coordinates all logistics.

Ability to multi-task and have strong communication skills. Able to effectively lead internal meetings and strong team relationships.

ROLES

This is a position within Account Management with the primary responsibility of providing the effective administration and project management support to the client service director across multiple agency accounts.
Your role is relied upon to conduct the administrative and project management side of the account management team with the minimum fuss and maximum efficiency.
Responsible for prompt and accurate dissemination of information relevant departments within the agency
Administrative support to the Client Service Director (CSD)

KEY RESPONSIBILITIES:

Administration

Preparation of all necessary reports, status reports, recons and job bags as required
Organizes regular internal status meetings and external client meetings
Records all client meeting, distributes contact reports within 24 hours of the necessary meeting at hand
Maintains a central filing system for all documentations
Quality checks work before leaving the agency (final approval)
Assists CSD in anticipating problems before they arise
Preps and develops studio briefs
Assists CSD in preparation for client meetings (Agendas) and larger internal briefs
Pulls monthly recon reports and prepares them for CSD monthly internal profitability reporting

Project management

The project management and delivery of projects for clients
Collaborate with internal and external teams to ensure that G&G is delivering exceptional digital solutions for all clients
Draw up cost estimates based on the project scope in collaboration with traffic manager and creative resources
Saves all the necessary quotes and important documentation are saved on Chase as external document/s
Drawing up of Project Plans, must be comprehensive, detailing activities per resource, deliverable and milestones required – from kick-off, through all reviews, to QA, go live, project reviews and case studies
Identify any potential client issues and resolve or escalate as appropriate
Ensure a thorough understanding and application of all agency tools, templates and processes
Monthly budget recons and management of project costings

Traffic

Working with the necessary traffic manager to ensure that all work in progresses will meet the set of deadlines
Updates the necessary traffic manager of any required changes or updated requests
Reviews job statuses with traffic manager weekly
Updating of Chase status weekly, by COB each Friday
Regularly closes any necessary jobs where applicable

PERSONAL SKILLS/ ATTRIBUTES

A hands-on and professional approach with both clients and team members
Highly attentive to detail – you are a “well-organised” individual
Must be able to perform under pressure and deliver on fixed timelines
Outstanding admin skills
Marketing and general digital knowledge
Team worker – good interpersonal skills
Good communicating – verbal and written skills
Previous digital agency experience is not a requirement
5 years relevant experience with contactable references in non-negotiable.
Ability to multi-task within a busy environment is essential
Great interpersonal and communication skills
Excellent admin and project planning/ management skills
Deadline driven
Accountable including being able to request help when required
Exceptional attention to detail
Proficient in Office 365 (Excel, Word and PowerPoint)
Ability to take constructive criticism, internalise and improve
Have a great work ethic and be prepared to go the extra mile
Ability to work under intense pressure
Own transport and driver’s license

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