Account Manager (237 views)

Foreshore Cape Town
12 Oct 2020

Account Manager


Location: Foreshore, Cape Town

Salary: Negotiable


About the Role:

Responsible for the efficient day to day operational management of multiple accounts across multi-disciplined Digital Media, Creative and Technology projects whilst being responsible for client communications. This role is responsible for ensuring a consistent level of service delivery and that clients receive value. You’d also be responsible for supporting the account team including Junior Account Managers and Account Executives and will report into the Account Director or Business Director.



Minimum of 2+ years’ experience as an Account Manager working in a Digital Agency

Proven approach to cross-functional, cross-agency and partnership collaboration

Comprehensive understanding of online, including social media, content marketing,

search marketing, digital media, and emerging technologies is essential

Ability to review campaign results and identify opportunities for improvement

Ability to develop relationships – internally, with your team and externally with clients

Experience with Google Marketing Platform technology

Own transport and driver’s license


Knowledge of digital transformation projects

Experience on Podio, Basecamp and Slack

Mobile experience

Google certifications that are up to date



Day to day management of multiple client relationships – Is the initial client ‘go to’ to manage most requests or issues.

Working with clients on new and existing briefs to ensure delivery of efficient and contractually agreed solutions.

Scoping projects and managing delivery against Always On/ Monthly budgets or projects

Invoicing & administration including creating and issuing CEs, receipting of PO’s, monthly client billing and invoicing.

Administration when applicable including contact reports, status meeting minutes

Disseminate information to the internal client service team and operation teams using

tools such as Podio and Basecamp.

Daily management of projects within budgets and timelines

Drive and coordinate plans and projects with Consultants, Media Managers and other

staff members working on the same accounts

Working with partner agencies to deliver cohesive campaigns/strategies

Ensuring the completion of all weekly and monthly reporting

Present insightful client reports with learnings in Weekly and or Monthly reviews with clients

Proactively research industry trends and brand knowledge to increase strategic understanding of client brands

Effectively manages and coaches the more junior members of the account

management team.

Salary: R30 - 40 000