Digital Account Manager: TTL Advertising Agency (184 views)

Cape Town, South Africa
18 May 2021

Previously disadvantaged candidates will be given preference.

We have an exciting job opportunity for a junior to mid, get-things-done Digital Account Manager to join the client service team at a top TTL advertising agency’s Cape Town office. Someone who loves advertising and marketing, has an eye for detail, enjoys a challenge and is keen to learn, grow and inspire. The successful candidate will join a team who are passionate about playing a role in creating meaningful connections between clients and their audiences and connecting the world. The work is fun, and the team works hard and fast to achieve great things. As the Account Manager, you will be responsible for the day-to-day management of some exciting and award-winning clients and brands in a role that demands a good knowledge of TTL and digital marketing. You will report to the Executive Business Director but work closely with all teams including social and digital media, creative, strategy and tech departments. If you would love to be part of an agency that constantly strives for new, creative and innovative ways to connect with the right people at the right time, this job is for you!


  • Work closely with clients, proactively managing their business and organisational objectives, material, deadlines and performance
  • Work closely with studio and project managers to produce your work
  • Actively manage the relationship with the client
  • Work on growing existing client spend and participate proactively on new business and pitches
  • Stay abreast of current industry trends and technology
  • Schedule and attend meetings with clients and studio
  • Create and participate in the development of campaigns, strategies and digital plans
  • Manage campaign objectives and make recommendations to ensure campaign goals are met
  • Review analytics and metrics, provide reporting to clients
  • Compile and supply daily, weekly and monthly campaign reports for clients
  • Lead meetings and delivers presentations
  • Manage job bags, account administration and financial oversight of clients and our business
  • Mentor junior staff on accounts. 


The successful candidate must have/be:

  • Relevant degree/diploma
  • Minimum two – three years’ relevant experience
  • Strategic mindset
  • Excellent communication skills, both verbal and written
  • The ability to maintain good relationships with clients and team members; strong interpersonal skills is a must
  • The ability to work under pressure, multitask and meet deadlines in a fast-paced environment
  • Good analysis and interpretation and great Excel skills
  • Planning and organisational/document management skills
  • Passionate about advertising and the industry
  • Natural ability to generate a positive disposition
  • Able to self-manage your workload
  • Great attention to detail and highly organised
  • Go-getter – proactive, keen to get stuck into agency life
  • Solution driven and a great problem solver
  • Previous TTL, digital media, BTL and social media experience – nice to have
  • Proven track record and recent relevant contactable references – essential.

Should you not receive a response within two weeks, please consider your application unsuccessful.



Salary: Negotiable